DISH Assisting Customers and Communities in Puerto Rico and U.S. Virgin Islands

GUAYNABO, Puerto Rico–()–Following the worst hurricane to hit Puerto Rico and the U.S. Virgin Islands in almost a century, DISH is responding to serve prospects and communities impacted by the storm.

“The damage from Hurricane Maria has been unimaginable, and we want to make it clear to our customers that they will not be charged for service they can’t receive during this time,” mentioned Reynaldo Pagani, General Manager of DISH Puerto Rico. “Right now, our top priority is ensuring our customers, employees and retail partners are safe and cared for, while helping deliver satellite internet to crucial relief sites.”

Given the magnitude of destruction following Hurricane Maria and the widespread lack of energy, DISH is quickly pausing tv service for affected prospects in Puerto Rico and the U.S. Virgin Islands. This ensures that prospects is not going to be charged for TV service that they can’t obtain.

If a buyer wish to stop their service from being paused, or in the event that they wish to resume their TV service earlier than DISH lifts the momentary pause, prospects can name DISH at 1-888-213-5727 for assist in Spanish or English, or they will electronic mail connect@dish.com. Customers in Puerto Rico and the U.S. Virgin Islands are eligible for credit for time with out service, and can talk about their particular state of affairs with a customer support consultant. DISH will present free restore or substitute of satellite tv for pc dishes and different associated gear broken by the storm. Technicians will restore and set up DISH providers as neighborhoods are declared secure and energy turns into accessible.

“As we support our customers, DISH Cares, our corporate social responsibility program, is assisting in recovery efforts with crucial communication tools serving the broader community,” added Pagani. “Together with our partners, we’ve set up multiple satellite internet connections including at a hospital, a fire house and a mobile command center for first responders.”

DISH Cares, in partnership with Information Technology Disaster Resource Center (ITDRC), is working to supply satellite tv for pc broadband in the toughest hit areas. ITDRC is at present working immediately out of DISH’s Puerto Rico workplace, and thus far, the groups have put in HughesNet (a DISH web accomplice) at a hospital in Cataño, a fireplace division in Moca, a faculty in Ponce, and a cellular command middle in Utuado.

Since 2015, along with ITDRC, DISH Cares has donated greater than 245,000 hours of web and tv providers to catastrophe aid efforts, together with most not too long ago to areas in Texas and Florida impacted by Hurricanes Harvey and Irma.

About DISH

DISH Network Corp. (NASDAQ:DISH), via its subsidiaries, offers roughly 13.332 million pay-TV subscribers, as of June 30, 2017, with the highest-quality programming and expertise with probably the most decisions at one of the best worth. DISH provides a excessive definition line-up with greater than 200 nationwide HD channels, probably the most worldwide channels and award-winning HD and DVR expertise. DISH Network Corporation is a Fortune 200 firm. Visit www.dish.com.

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